Delivery

DELIVERY IS FREE ON ALL ORDERS OVER £25...

But here's the detail.

For orders placed through the website, we are only able to deliver to Mainland UK. When you enter your delivery postcode at the checkout, your delivery options will be displayed.

Please allow at least 3 business days for delivery, more at busy times of the year. If your delivery has not been received after 5 business days or if you experience any issues regarding your delivery, please contact us and we will do our best to rectify any issue.

Note: If your order contains items available for pre-order, you should expect your delivery to take longer than usual as dispatch will be delayed until the stock becomes available.

Local Collection – We also offer a collection option from our premises just north of Salisbury. Collections are between 9am-4pm Monday to Friday by prior arrangement.

You must select the collection option during the checkout process and we will contact you to confirm when you expect to collect your order. You will need to bring the card you paid with when collecting.

Other Locations – For deliveries to Northern Ireland, Isles of Scilly, Isle of Man, Isle of Wight, the Scottish Highland and Islands, and any international orders please use the contact us form to discuss your requirements. Any such orders are accepted at our discretion and will be subject to a delivery charge.

Unsuccessful Deliveries – Our courier will make multiple attempts to deliver your order but if unsuccessful will return the order to us. An additional charge will be incurred for the return of the order by our courier. In this event, we will refund the cost of the goods but deduct from this a charge of £25 to cover the original delivery costs and the charge made by the courier for returning the item. Where your order is made up of multiple packages, we reserve the right to apply this charge for each package.